How can I connect Luxafor Mute Button with my computer?
Connect Luxafor Mute Button to your PC or Mac by plugging the included data cable into a USB port of your computer (or a hub connected to your computer) and plug the other end into the Luxafor Mute Button micro USB port.
Can I use my own USB cable to connect Luxafor Mute Button?
No, Luxafor Mute Button will work only with the original USB cable provided.
Will Luxafor Mute Button work if I’m using Google Hangouts, Microsoft Teams, Zoom and other platforms?
Yes, Luxafor Mute Button is 100% compatible with all conference platforms.
Will Luxafor Mute Button work with my computer?
You can use Luxafor Mute Button with any computer that runs the following OS:
Windows:
- Windows 7
- Windows 8
- Windows 8.1
- Windows 10
- Windows 11
Mac:
- Mountain Lion
- Mavericks
- Yosemite
- El Capitan
- Sierra
- Mojave
- Catalina
- Big Sur
- Monterey
How can I get a logo engraving on the Luxafor Mute Button?
Send the logo in vectors, along with your billing and shipping address, your preferred payment method, and number of Luxafor Mute Button units you’re ordering to luxafor@greynut.com.
Does Luxafor Mute Button come with a warranty?
Yes, Luxafor products have a standard 2 year warranty.
What currency is the pricing in?
All pricing on our online store is shown in USD (U.S. Dollars).
Can I pay with Credit Card?
Yes, on our online store you can choose to pay by Bank Transfer, PayPal, or Credit Card.
We accept the following cards: Visa, MasterCard, American Express, Discover, Diners Club, Maestro, JCB.
Is my payment information secure?
We use 3D Secure™ (or 3DS) payment method, so your bank might ask you to verify your identity to confirm the payment.
This secure online payment service is available for Visa, Maestro, American Express and MasterCard cards. The authentication procedure is simple and involves 3 steps.
– Place your order and enter your debit or credit card information.
– If the security system is activated for your card, a 3D Secure™ window will open. Your bank will ask you to verify your identity by entering an authentication code (In most cases, this is a single-use security code that is sent to you by SMS on your mobile phone) or by logging into your internet-bank.
– Once you enter the correct security code or have successfully logged into your internet-bank and your payment is accepted, your order placement is confirmed.
* After 3 failed authentication attempts, your transaction will be canceled and a hold will be placed on your card. In this case, you will have to contact your bank.
The 3D Secure™ payment system is available through your bank under the name “Verified by Visa” for Visa cards or “Mastercard SecureCode” for Mastercard cards, or “American Express SafeKey” for American Express cards. Please contact your bank for complete information on this service and the terms of use.
Who pays the customs duties & taxes?
All pricing on our online store is shown with taxes included. However, we aren’t responsible for additional charges you may incur as a result of international duties for shipping your goods.
How can I order a Luxafor Mute Button for my company in the EU?
To issue an invoice without VAT, please send the full name of your company and its VAT number along with the billing and shipping address, your preferred payment method, and the number of Luxafor Mute Button units (specifying the cable length) to luxafor@greynut.com.
How can I get a logo engraving on the Luxafor Mute Button?
To engrave the logo of your company, you need to order at least 60 Luxafor Mute Button units. Engraving costs an extra $7.00 per unit. Engraving cost per unit is lower if you order in bulk.
Send the logo in vectors, along with your billing and shipping address, your preferred payment method, and number of Luxafor Mute Button units you’re ordering to luxafor@greynut.com.
I need to change something on my order. How can I do that?
If you need to change or cancel your order, please contact us at luxafor@greynut.com immediately. We generally process orders within 24 hours, and once we have processed your order, we’ll be unable to make any changes.
Do you ship worldwide?
Yes, we do ship worldwide. However, we aren’t responsible for additional charges or delivery delays you may incur as a result of international duties.
What shipping options do you provide?
Local pick-up at Sporta street 2, Riga, Latvia
Shipping by a TNT courier:
- Applied by default for orders equal with or exceeding 5 Luxafor Mute Button units (also available for smaller orders by request)
- Provides full tracking
- Delivery time: 2-10 business days
Shipping by regular mail:
- Applied by default for orders of less than 5 Luxafor Mute Button units
- Limited tracking (unable to see package location while it’s on its way)
- Delivery time: 10-25 business days
What APIs are available?
You’ll find all the files needed for development on Windows and Mac here.
Here’s what you’ll find in the downloaded file:
For Windows
- A sample code (an HID terminal for tests) and
- Code description and access to the HID library
- You can also use the sample HID terminal
For Mac
- The first version of a source code: Find the HDI library created by Edouard Paumier here:
- github.com/Duncan-Idaho/LuxaforSharp
- nuget.org/packages/HidLibrary/
We’d appreciate it if you share your work with our community! Please send us the links to your work at luxafor@greynut.com